Your behaviour online should be consistent with our Team Member Policy & Benefit Guide.

You have the opportunity to help shape the Company’s reputation online. Use your expert knowledge to enrich discussions, help solve problems, share the excitement of our work environment, and promote learning and idea-sharing.

Please keep in mind that the tone you use online can be interpreted in different ways by your readers, due to a lack of non-verbal communication or cultural differences. Some participants may not be familiar with abbreviations, emoticons and other common codes used in online communication. Remember also that comments are often taken out of context, so stick to the facts.

Trust is the key element in building relationships online. Build trust by keeping a respectful tone, even when disagreeing with others, and by responding to comments in a timely manner. If you realize that you’ve made a mistake, try to correct it promptly.

Do not engage in any conduct online that would not be acceptable in your workplace or that is unlawful. The Company will not accept behavior such as unwelcome comments, remarks, jokes or physical contact that might be considered objectionable, offensive or stressful on the grounds of gender, marital status, family status, sexual orientation, age, disability, religion, race, and membership of the Traveller community. This applies to customers, clients, business contacts, team members, and the Company.

Team members may not use Company electronic resources to create, host or transmit material that:

  • is designed to cause annoyance, inconvenience or needless anxiety to others
  • infringes the copyright of another person or organization or infringes proprietary rights in any software
  • compromises the privacy of others
  • would destroy the integrity of computer-based information
  • contravenes current legislation for any reason or is in any way unlawful
  • is for personal gain or profit
  • represents you as someone else
  • contains inappropriate, obscene, inflammatory, intimidatory, harassing, defamatory, disruptive, or otherwise offensive language and anything that reflects poorly on the name and professional reputation of the company
  • involves accessing, downloading, or sending any indecent, obscene, pornographic, sexist, racist, defamatory, or other inappropriate materials. Any of these activities and the circulation of such materials constitute dismissible offenses. This rule will be strictly enforced, and breaking this rule is viewed as very serious, with potential criminal liabilities arising. The Police or other appropriate authorities will be informed where appropriate.
  • interferes with job responsibilities. This includes spending unreasonable and unwarranted time on the Internet or on email activities.

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